Download ServiceNow Certified System Administrator.CSA.VCEplus.2024-12-26.154q.vcex

Vendor: ServiceNow
Exam Code: CSA
Exam Name: ServiceNow Certified System Administrator
Date: Dec 26, 2024
File Size: 148 KB
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Demo Questions

Question 1
Which type of tables may be extended by other tables, but do not extend another table?
  1. Base Tables
  2. Core Tables
  3. Extended Tables
  4. Custom Tables
Correct answer: A
Question 2
Which of the following statement describes the purpose of an Order Guide?
  1. Order Guides restrict the number of items in an order to only one item per request
  2. Order Guide provide a list of guidelines for Administrators on how to set up item variables
  3. Order Guide provide the ability to order multiple, related items as one request 
  4. Order Guides take the user directly to the checkout without prompting for information
Correct answer: C
Question 3
Which tool is used to have conversations with logged-in users in real-time?
  1. Connect Chat
  2. Now Messenger
  3. User Presence
  4. Comments
Correct answer: A
Question 4
Which of the following can be customized through the Basic Configuration UI 16 module? (Choose three.)
  1. Banner Image
  2. Record Number Format
  3. Browser Tab Title
  4. System Date Format
  5. Form Header Size
Correct answer: ACD
Question 5
What is the function of user impersonation?
  1. Testing and visibility
  2. Activate verbose logging
  3. View custom perspectives
  4. Unlock Application master list
Correct answer: A
Question 6
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
  
  1. Star
  2. Clock
  3. Application
  4. Funnel
Correct answer: C
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/task/ui16-navigator-tasks.html
Reference: https://docs.servicenow.com/bundle/rome-platform-userinterface/page/administer/navigation-and-ui/task/ui16-navigator-tasks.html
Question 7
What do you call any component that needs to be managed in order to deliver services?
  1. CSDM Items
  2. CMDB
  3. Configuration item
  4. Service Offerings
  5. Asset
Correct answer: C
Explanation:
Reference: https://infocenter.io/servicenow-cmdb-implementation/
Reference: https://infocenter.io/servicenow-cmdb-implementation/
Question 8
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?
  1. Specify the Dept_Mgr role on the catalog content block
  2. Add the Department Manager group to the catalog item's user criteria
  3. Add the Department Manager group to the catalog item's ACL
  4. Only publish the item in the HR service catalog
  5. Use a Dept_Mgr ACL on the HR service catalog
Correct answer: C
Question 9
A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
  • Incidents where the state is Closed
  • Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?
 
  1. Define the first condition; click AND button; define second condition; click Run
  2. Define the first condition; click AND button; define second condition; press enter
  3. Define the first condition; click OR button; define second condition; press enter
  4. Define the first condition; click > icon on breadcrumb, define second condition; click Run
  5. Define the first condition; click > icon on breadcrumb, define second condition; press enter
Correct answer: A
Question 10
Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?
  1. Incident.Major_Incident
  2. incident=>major_incident
  3. incident<=>major_incident
  4. incident||major_incident
  5. incident.major_incident
Correct answer: E
Explanation:
Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/contextual-security/concept/acl-rule-types.html
Reference: https://docs.servicenow.com/bundle/rome-platformadministration/page/administer/contextual-security/concept/acl-rule-types.html
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