CIS-HR: Certified Implementation Specialist - Human Resources

After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?

The Admin must elevate their role to security_admin to add members to HR groups.
The Admin follows the same process as with any group membership change.
The Admin can no longer add members to HR groups.
The Admin must impersonate an HR Admin to add members to HR groups.

Correct answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html

What type of information does the HR Profile contain?

Personal employee data
Group membership and role information
User login and department information
A user’s password

Correct answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html

How many User Criteria Records may be applied to a single KB or KB Article?

Only two
Only three
Unlimited
Only one

Correct answer: A

Explanation:

Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924

In the base ServiceNow instance, how are User Criteria used?

To control which users can access the HR Case application
To control what a user sees in the information and suggested reading widgets
To control read and write access to Knowledge bases and articles
To control which users can access the HR Service Portal

Correct answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUserCriteria.html

Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

Both are required.
Only HR Profile table is required in HR.
Neither are required.
Only the User table is required in HR.

Correct answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/madrid-hr-service-delivery/page/product/human-resources/concept/c_CustomizedProfileInformation.html

What role is required, at a minimum, to view confidential HR Profile data?

HR Admin [sn_hr_core.admin]
HR Basic [sn_hr_core.basic]
LE Admin [sn_hr_le.admin]
HR Manager [sn_hr_core.manager]

Correct answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

What types of HR Document templates may be created in ServiceNow? (Choose two.)

Document Templates
Word document templates
PDF document templates
Text document templates

Correct answer: AC

Explanation:

Reference: https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/concept/c_HRDocumentTemplates.html#DocumentTypes

In the HR Guided Setup Module, why are some tasks locked in the Task view?

They require an elevated role to access.
They are deprecated tasks that should not be completed.
They require other tasks to be completed first.
They require a plugin to be activated first.

Correct answer: D

Explanation:

Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/reference/r_HRTaskViewPage.html

Which of the following are examples of HR application scopes? (Choose four.)

Human Resources: COE
Human Resources: Core
Human Resources: Knowledge
Human Resources: Integrations
Human Resources: Lifecycle Events
Human Resources: Global
Human Resources: Service Portal

Correct answer: BCDF

How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

All employees will see the same information
Client roles automatically limit what is visible to employees
Using User Criteria
Using HR Criteria

Correct answer: C

Explanation:

Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/task/CreateModHRContType.html

Vendor:	ServiceNow
Exam Code:	CIS-HR
Exam Name:	Certified Implementation Specialist - Human Resources
Date:	Feb 20, 2020
File Size:	19 KB

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