Download Oracle Knowledge Management Cloud 2017 Implementation Essentials.test4prep.1z0-980.2019-09-01.1e.71q.vcex

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Exam Oracle Knowledge Management Cloud 2017 Implementation Essentials
Number 1z0-980
File Name Oracle Knowledge Management Cloud 2017 Implementation Essentials.test4prep.1z0-980.2019-09-01.1e.71q.vcex
Size 383 Kb
Posted September 01, 2019
Downloads 1



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Demo Questions

Question 1
Which two statements are true about exporting report data? (Choose two.)

  • A: It can be exported as a Word doc.
  • B: It can be exported only as an .xlsx Excel file.
  • C: It can be exported in XML format.
  • D: It can be exported to a character-delimited file.
  • E: It can be exported in PDF format.
  • F: It can be exported using only absolute HTML layouts.



Question 2
Which two statements are true about replacement tokens? (Choose two.)

  • A: They enable re-use of existing content of any data type in variables.
  • B: They enable management of standardized content from a single resource.
  • C: They enable creation and storage of complex content consisting of integrated text and images multiple times.
  • D: They enable re-use of content in a standardized form.



Question 3
What is the purpose of an SLA in Knowledge base?

  • A: to group and refine related answers based on the product and the service level
  • B: to provide access to the answers based on the customer service level agreement matching the answers’ access level
  • C: to give permission to users to add questions in a forum based on the service level
  • D: to rank customers based on the number of answers posted in a forum based on the service level



Question 4
After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?

  • A: 1000
  • B: 100
  • C: 50
  • D: 500



Question 5
You have created a new answer article for your customer but when you are trying to see that answer article on the Customer’s Portal you find that it is not appearing. 
Which two issues might be causing the problem? (Choose two.)

  • A: There is no answer content added to the answer article.
  • B: There is no display position defined for the answer article.
  • C: The answer status is not set to public or custom status of status type “public”.
  • D: The answer article is not assigned to any staff member/staff agent.
  • E: There is no search term added in the answer keyword list.
  • F: The answer is not assigned to any product/category that is visible to a customer.



Question 6
You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility. 
How will you do this without impacting the knowledgebase answer?

  • A: Add a conditional section within the answer with any access level.
  • B: Create a different answer with the part of information that needs to be updated, and after review merge it with the current answer.
  • C: Create an access level that has no customer portal visibility and assign it to the conditional section you do not want customers to view.
  • D: Make the answer status private, make the required changes, and republish it.



Question 7
In Knowledge Advanced, which section displays the lock status?

  • A: Reports
  • B: Properties
  • C: Overview
  • D: Analytics



Question 8
Which two statements are true about workflows in Knowledge Advanced? (Choose two.)

  • A: A Workflow process can only be used while creating and editing the articles.
  • B: In Workflow you cannot reassign a task to another user or team.
  • C: Once a user rejects the article, the system automatically deletes the article.
  • D: Once a user rejects the article, it moves to the previous step.
  • E: A Workflow process is defined as a sequence of steps, such as creating, editing, translating, reviewing, and approving the articles.



Question 9
How can you access the Report Explorer?

  • A: Home > Configuration > Report management > Report explorer
  • B: Home > Configuration > Report Explorer
  • C: Home > Analytics > Report Explorer
  • D: Home > Analytics > Report management > Report explorer
  • E: Home > Configuration > Report management



Question 10
How is unconditional linking different from conditional linking for a linked column in a report?

  • A: Unconditional linking always opens the same report or dashboard, whereas conditional linking can open different reports or dashboards depending on the value you drill down.
  • B: Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.
  • C: Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
  • D: Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.









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