Download Oracle Utilities Customer Care and Billing 2 Essentials.test-king.1z0-562.2019-03-18.1e.38q.vcex
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File Info
| Exam | Oracle Utilities Customer Care and Billing 2 Essentials |
| Number | 1z0-562 |
| File Name | Oracle Utilities Customer Care and Billing 2 Essentials.test-king.1z0-562.2019-03-18.1e.38q.vcex |
| Size | 22 Kb |
| Posted | March 18, 2019 |
| Downloads | 32 |
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Demo Questions
Question 1
Which four entities does the Application Viewer allow you to view? (Choose four.)
- A: Algorithms
- B: Database Tables
- C: Maintenance Objects
- D: COBOL Programs
- E: Service Scripts
Question 2
What correctly describes the order in which algorithms, if plugged in, are executed when a bill changes from the “Pending” state to the “Complete” state?
- A: Customer Class – Pre-Bill Completion; Customer Class – Bill Completion; Service Agreement Type – Pre-Bill Completion; Service Agreement Type – Post-Bill Completion
- B: Customer Class – Pre-Bill Completion; Service Agreement Type –Pre-Bill Completion; Customer Class –Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Post-Bill Completion
- C: Service Agreement Type – Pre-Bill Completion; Customer Class – Pre-Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Bill Completion; Customer Class – Post-Bill Completion
- D: Service Agreement Type – Pre-Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Pre-Bill Completion; Customer Class – Bill Completion; Customer Class – Post-Bill Completion
- E: Service Agreement Type – Pre-Bill Completion; Customer Class – Pre-Bill Completion; Service Agreement Type – Bill Completion; Customer Class – Bill Completion; Service Agreement Type – Post-Bill Completion; Customer Class – Post-Bill Completion
Question 3
Which entity defines the type of collection process to start based on age of debt, amount of debt, and type of customer?
- A: Customer Class
- B: Debt Class
- C: Collection Class
- D: Collection Class Control
- E: Collection Process Template
Question 4
Which three statements are correct for Adjustment Types? (Choose three.)
- A: they control the valid Service Agreement Types that adjustments can be linked to
- B: they control whether a rate is to be called to calculate an adjustment amount
- C: they control how adjustments appear on bills
- D: they control the valid Adjustment Profiles that adjustment types can belong to
- E: they can default an Adjustment Amount to adjustments
Question 5
Field Activities of specific types can be created by the system automatically based on the type of work to be carried out, connection status of a service point, and the meter’s installation and connection status.
Which four processes are based on the above? (Choose four.)
Which four processes are based on the above? (Choose four.)
- A: starting service
- B: disconnecting service
- C: testing a meter or item in the field
- D: stopping service
- E: disconnect Warning
Question 6
At which level are Service Quantity Rules and Register Rules specified?
- A: Rate Schedule
- B: Rate Version
- C: Rate Component
- D: Bill Segment Type
- E: Bill Factor
Question 7
What controls the types of service agreements and service points to be created?
- A: Campaign
- B: Package
- C: Campaign and Package
- D: Service Agreement Type/Service Point Type Relationship
- E: Order
Question 8
Which three statements are correct in reference to Case Types? (Choose three.)
- A: It defines the possible states its cases can pass through.
- B: It defines the template for outgoing letters.
- C: It defines multiple initial states.
- D: It defines additional fields to be entered as part of the case.
- E: It defines if a Responsible User is required.
Question 9
When an account is created, Access Rights are granted to control which user/users have access to that account’s information.
Which three entities will have restricted access if a user does not have access to that account? (Choose three.)
Which three entities will have restricted access if a user does not have access to that account? (Choose three.)
- A: Account’s Bills
- B: Account’s Service Agreements
- C: premises linked to Service Agreements related to that account
- D: Account’s Customer Class
- E: Account’s Bill Cycle
Question 10
What information appears when you click the Help button in the Action Bar when using the “classic” (or non-Fusion) user interface?
- A: contact information about the specific implementation
- B: information for a specific zone
- C: an index of Control Central information
- D: context-sensitive information
- E: information for a specific portal
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