Download Oracle Utilities Customer Care and Billing 2 Essentials.PracticeTest.1Z0-562.2017-01-20.1e.43q.vcex

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Exam Oracle Utilities Customer Care and Billing 2 Essentials
Number 1z0-562
File Name Oracle Utilities Customer Care and Billing 2 Essentials.PracticeTest.1Z0-562.2017-01-20.1e.43q.vcex
Size 26 Kb
Posted January 20, 2017
Downloads 40

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Demo Questions

Question 1
Which entity defines the type of collection process to start based on age of debt, amount of debt, and type of customer? (Choose the best answer.)

  • A: Customer Class
  • B: Debt Class
  • C: Collection Class
  • D: Collection Class Control
  • E: Collection Process Template

Question 2
Which three statements are correct for Adjustment Types? (Choose three.)

  • A: they control the valid Service Agreement Types that adjustments can be linked to
  • B: they control whether a rate is to be called to calculate an adjustment amount
  • C: they control how adjustments appear on bills
  • D: they control the valid Adjustment Profiles that adjustment types can belong to
  • E: they can default an Adjustment Amount to adjustments

Question 3
Field Activities of specific types can be created by the system automatically based on the type of work to be carried out, connection status of a service point, and the meter’s installation and connection status. Which four processes are based on the above? (Choose four.)

  • A: starting service
  • B: disconnecting service
  • C: testing a meter or item in the field
  • D: stopping service
  • E: disconnect Warning

Question 4
Which two plug-in spots allow additional logic to be implemented when a field activity is completed in the field? (Choose two.)

  • A: Field Activity Type –FA Completion Control
  • B: Field Activity Type Profile – FA Completion Control
  • C: Field Activity Remark - Activation
  • D: Meter Reader Remark - Activation
  • E: Installation – FA Additional Information

Question 5
At which level are Service Quantity Rules and Register Rules specified? (Choose the best answer.)

  • A: Rate Schedule
  • B: Rate Version
  • C: Rate Component
  • D: Bill Segment Type
  • E: Bill Factor

Question 6
What controls the types of service agreements and service points to be created? (Choose the best answer.)

  • A: Campaign
  • B: Package
  • C: Campaign and Package
  • D: Service Agreement Type/Service Point Type Relationship
  • E: Order

Question 7
Which three statements are correct in reference to Case Types? (Choose three.)

  • A: It defines the possible states its cases can pass through.
  • B: It defines the template for outgoing letters.
  • C: It defines multiple initial states.
  • D: It defines additional fields to be entered as part of the case.
  • E: It defines if a Responsible User is required.

Question 8
When an account is created, Access Rights are granted to control which user/users have access to that account’s information. 
Which three entities will have restricted access if a user does not have access to that account? (Choose three.)

  • A: Account’s Bills
  • B: Account’s Service Agreements
  • C: premises linked to Service Agreements related to that account
  • D: Account’s Customer Class
  • E: Account’s Bill Cycle

Question 9
What information appears when you click the Help button in the Action Bar when using the “classic” (or non-Fusion) user interface? (Choose the best answer.)

  • A: contact information about the specific implementation
  • B: information for a specific zone
  • C: an index of Control Central information
  • D: context-sensitive information
  • E: information for a specific portal

Question 10
Which three are valid types of Rate Components? (Choose three.)

  • A: Flat Charge
  • B: Service Quantity
  • C: For Calculation Purposes Only
  • D: Interval Pricing
  • E: Sub Rate


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