Download Microsoft Power Platform Solution Architect (beta).PL-600.VCEplus.2021-04-26.43q.vcex

A: Customers should be able to adopt business applications from Microsoft and expect they speak the same language and seamlessly work together. Dual Write allows our customers to not think about these apps as different systems to write to independently; rather, the underlying infrastructure makes it seamless for these apps to write simultaneously.  D: Use Custom APIs to create your own APIs in Dataverse. With a Custom API you can consolidate a group of operations into an API that you and other developers can call in their code. The Common Data Service (current environment) connector enables calling Custom APIs actions in Power Automate.  E: Common Data Service provides access to the environment database on the Microsoft Common Data Service. It is available for Logic Apps, Power Automate, and Power Apps. Reference: https://docs.microsoft.com/en-us/business-applications-release-notes/april19/cdm-data-integration/dual-write-link-common-data-service-apps https://docs.microsoft.com/en-us/connectors/commondataservice/ https://docs.microsoft.com/en-us/powerapps/developer/data-platform/custom-api

User and team management is the area of Microsoft Dataverse where you can create and maintain user accounts and profiles.  A user is any person who works for a business unit who uses Dataverse. Each user has a user account.  A team is a group of users. Teams let users across an organization collaborate and share information.  Note: Why use Dataverse? Easy to secure – Data is securely stored so that users can see it only if you grant them access. Role-based security allows you to control access to tables for different users within your organization.   Data from your Dynamics 365 applications is also stored within Dataverse, allowing you to quickly build apps that use your Dynamics 365 data and extend your apps with Power Apps.  Reference: https://docs.microsoft.com/en-us/powerapps/developer/data-platform/user-team-entities https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-intro

Box 1: Choice Like Choices below, but can only select one of the option.  Incorrect Answers: Customer: A lookup column that you can use to specify a customer, which can be an account or contact. Lookup: Data in one table often relates to data in another table. For example, you might have a Teachers table and a Class table, and the Class table might have a lookup relation to the Teachers table to show which teacher teaches the class. You can use a lookup column to show data from the Teachers table. This is commonly referred to as a lookup column.  The LookUp function finds the first record in a table that satisfies a formula. Use LookUp to find a single record that matches one or more criteria. For both, the formula is evaluated for each record of the table  Box 2: Choices You can customize forms (main, quick create, and quick view) and email templates by adding multi-select columns that are called Choices. When you add a choices column, you can specify multiple values that will be available for users to select. When users fill out the form they can select one, multiple, or all the values displayed in a drop-down list.  Reference: https://docs.microsoft.com/en-us/powerapps/maker/data-platform/types-of-fields

Box 1: Automated cloud flow. Create a cloud flow when you want your automation to be triggered either automatically, instantly, or via a schedule.  Automated flows: Create an automation that is triggered by an event such as arrival of an email from a specific person, or a mention of your company in social media. Incorrect Answers: Business process flows provide a guide for people to get work done.  Desktop flows are used to automate tasks on the Web or the desktop.  Instant flows: Start an automation with a click of a button. Wide range of tasks such as requesting an approval, an action in Teams or SharePoint. Box 2: Desktop flow and AI Builder Desktop flows are used to automate tasks on the Web or the desktop. Using Power Automate Desktop you can automate tasks on the desktop as well as the Web.  Box 3: Model-driven app dashboard with Power BI The Power BI cloud service works with Microsoft Dataverse apps to provide a self-service analytics solution. Power BI automatically refreshes the app's data displayed.  Reference: https://docs.microsoft.com/en-us/power-automate/flow-types https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/use-power-bi

Power Apps component framework empowers professional developers and app makers to create code components for model-driven and canvas apps (public preview) to provide enhanced user experience for the users to work with data on forms, views, and dashboards.  Reference: https://docs.microsoft.com/en-us/powerapps/developer/component-framework/overview

B: Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback. Note: Based on the selected environment in Power Apps, you can create a Dataverse starter portal or a portal in an environment containing customer engagement apps (Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, Dynamics 365 Marketing, and Dynamics 365 Project Service Automation).  E: Omnichannel for Customer Service offers a suite of capabilities that extend the power of Dynamics 365 Customer Service Enterprise to enable organizations to instantly connect and engage with their customers across digital messaging channels.  Incorrect Answers: A: The Dynamics 365 Field Service business application helps organizations deliver onsite service to customer locations. C: Dynamics 365 Virtual agent is a no-code-required AI-based application that is focused on providing customer service organizations the ability to engage in personalized conversations that go beyond the conversational search. Virtual agents provide the ability to deploy and manage the automation of handling problems with specific solutions.  Reference: https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal

A: When you share a dashboard or report, the people you share it with can view it and interact with it, but can't edit it. They see the same data that you see in the dashboard and reports and get access to the entire underlying dataset unless row-level security (RLS) is applied to the underlying dataset.  B: Depending on the sensitivity of an organization's data, it is often necessary to disable the ability to export or print reports. Reference: https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-share-dashboards

Box 1: Functional Functional requirements describe what the solution needs to do or its behaviors.  Box 2: Non-functional Non-functional requirements commonly describe non-behavior aspects of the solution such as performance requirements.  Box 3: Non-functional Examples of common non-functional requirement types include: Availability  Compliance/regulatory  Data retention/residency  Performance (response time, and so on)  Privacy  Recovery time   Security  Scalability  Reference: https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/3-functional-requirements https://docs.microsoft.com/en-us/learn/modules/work-with-requirements/4-non-functional-requirements

The Dynamics 365 Customer Voice data is stored in Microsoft Dataverse.  Dynamics 365 Customer Voice is an enterprise feedback management application you can use to easily keep track of the customer metrics that matter the most to your business. ... It provides a personalized experience, enabling you to collect customer feedback and get relevant insights quickly and easily, all in a few clicks.  Incorrect Answers: A: Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service. Reference: https://docs.microsoft.com/en-us/dynamics365/customer-voice/about https://docs.microsoft.com/en-us/dynamics365/customer-voice/data-flow