Download Microsoft Dynamics 365 for Field Service.MB-240.VCEplus.2020-01-27.59q.vcex

Vendor: Microsoft
Exam Code: MB-240
Exam Name: Microsoft Dynamics 365 for Field Service
Date: Jan 27, 2020
File Size: 1 MB
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Demo Questions

Question 1
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct
solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
  1. Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
  2. Assign an Hourly Markup percentage to each Resource Pay Type.
  3. Assign Resource Pay Types to the applicable Pay Type.
  4. Create the Holiday Schedule.
Does this meet the goal?
  1. Yes
  2. No
Correct answer: B
Question 2
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
  1. Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
  2. Assign an Hourly Markup percentage to each Resource Pay Type.
  3. Assign Resource Pay Types to the applicable Pay Type.
  4. Create Business Closures.
  5. Create Bookable Resources with Hourly Rates.
Does this meet the goal?
  1. Yes
  2. No
Correct answer: B
Question 3
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to accurately capture the cost of work order bookings.
Solution: You implement the following configuration changes:
  1. Create Resource Pay Types for regular, holiday, overtime, travel, and breaks.
  2. Assign an Hourly Markup percentage to each Resource Pay Type.
  3. Assign Resource Pay Types to the applicable Pay Type.
  4. Create Business Closures.
  5. Create Bookable Resources with Hourly Rates and Work Hours.
Does this meet the goal?
  1. Yes
  2. No
Correct answer: A
Question 4
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
  1. Create Agreement
  2. Define Agreement Products
  3. Set Booking Recurrence
  4. Create Invoice Setup
  5. Define Invoice Recurrence
Does this meet the goal?
  1. Yes
  2. No
Correct answer: B
Question 5
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
  1. Create Agreement
  2. Define Booking Setup
  3. Create Invoice Setup
  4. Set Auto Generate Invoice = Yes
  5. Populate Generate Agreement Invoices X Days in Advance
Does this meet the goal?
  1. Yes
  2. No
Correct answer: B
Question 6
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a Dynamics 365 for Field Service system administrator.
You are configuring a new instance of Dynamics 365 for Field Service. The organization needs to automatically generate work orders based on agreements, and send invoices on a recurring basis by customer.
Solution: You implement the following configuration changes.
  1. Create Agreement
  2. Define Booking Setup
  3. Set Booking Recurrence
  4. Create Invoice Setup
  5. Define Invoice Recurrence
Does this meet the goal?
  1. Yes
  2. No
Correct answer: A
Question 7
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?
  1. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
  2. Create the IoT Connected Device connection role to link devices to customer assets.
  3. Register the device in Dynamics 365 Connected Field Service.
  4. Configure the Create CFS alerts from IoT Central within Microsoft Flow.
Correct answer: D
Explanation:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-alerts
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-alerts
Question 8
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent back to Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?
  1. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
  2. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
  3. Configure the Dynamics 365 workflow When a work order is created in Connected Field Service, update IoT Central.
  4. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
Correct answer: A
Explanation:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-work-orders
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central-work-orders
Question 9
You are a Dynamics 365 for Field Service consultant.
One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite.
You need to provide a recommendation of which solution your customer should use to achieve their request.
What should you recommend?
  1. Azure IoT Hub
  2. Connected Field Service
  3. Dynamics 365 for Field Service
  4. Crew Scheduling
Correct answer: B
Question 10
You are a field service administrator for your company.
You review the Field Service administrator guide to understand how the status fields can support your company's business processes.
Which unique entity system status value matches with its Entity Type? To answer, drag the appropriate unique entity system status values to the appropriate Entity Type. Each unique entity system status value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Correct answer: To work with this question, an Exam Simulator is required.
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