Download CompTIA A+ Certification Exam-Core 2.Prep4sure.220-1002.1e.73q.vcex

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Exam CompTIA A+ Certification Exam: Core 2
Number 220-1002
File Name CompTIA A+ Certification Exam-Core 2.Prep4sure.220-1002.1e.73q.vcex
Size 90 Kb
Posted November 30, 1999
Downloads 41

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Demo Questions

Question 1
A department in an organization set up a proxy server to manage its Internet stage. A technician is configuring the Windows workstations to use the new proxy server. Which of the following Control Panel utilities should the technician use to configure the setting? 

  • A: Internet Options – Advanced
  • B: Internet Options – Connections
  • C: Internet Options – Security
  • D: Internet Options – Content
  • E: Internet Options – Privacy

Question 2
Which of the following is the amount of memory a user is limited to with a 32-bit version of Windows?

  • A: 2GB
  • B: 4GB
  • C: 8GB
  • D: 16GB

Question 3
A technician is working at a help-desk form and receives a call from a user who has experienced repeated BSODs. The technician is scheduled to take a break just after the call comes in. Which of the following is the BEST choice for the technician to make?

  • A: Politely ask the user to call back
  • B: Ask another technician to take the call
  • C: Troubleshoot the issue for the user
  • D: Input the issue as a ticket and escalate to Tier 2
  • E: Put the user on hold and troubleshoot after the scheduled break

Question 4
A user’s phone contains customer’s PII. The user cannot have the phone automatically wiped because the data is very valuable. Which of the following is the BEST method of securing the phone?

  • A: Fingerprint lock
  • B: Passcode lock
  • C: Swipe lock
  • D: PIN lock

Question 5
A user who is running Windows XP calls a technician to upgrade the computer to a newer Windows OS. The user states the computer has only 1GB of RAM and 16GB of hard drive space with a 1,7GHz processor.  
Which of the following OSs should the technician recommended to ensure the BEST performance on this computer? 

  • A: Windows 7
  • B: Windows 8
  • C: Windows 8.1
  • D: Windows 10

Question 6
Joe, a customer, has informed a Tier 2 help desk technician that a computer will not boot up. After about ten minutes of troubleshooting, Joe is increasingly concerned and claims that the technician is wasting his time because he has already tried everything that has been suggested.  
Which of the following should the technician do?

  • A: Since Joe is concerned about time, suggest calling back later when Joe has more time to troubleshoot
  • B: Record the call and send it to the local intranet for future technicians to learn how to deal with calls like this one
  • C: Ask more open-ended questions to see if the issue can be narrowed down in order to properly identify the issue and save time
  • D: Inform the customer that there is a troubleshooting script that must be followed to get the issue resolved

Question 7
Which of the following security methods BEST describes when a user enters a username and password once for multiple applications?

  • A: SSO
  • B: Permission propagation
  • C: Inheritance
  • D: MFA

Question 8
A technician is setting up a kiosk. The technician needs to ensure the kiosk is secure and users will have access to only the application needed for customer interaction. The technician must also ensure that whenever the computer is rebooted or powered on it logs on automatically without a password.  
Which of the following account types would the technician MOST likely set up on this kiosk machine?

  • A: Guest
  • B: Administrator
  • C: Power User
  • D: Remote Desktop User

Question 9
A technician has been asked to recommend antivirus software for a home PC, but the user does not want to pay for a license.  
Which of the following license type should the technician recommend?

  • A: Open license
  • B: Personal license
  • C: Corporate license
  • D: Enterprise license

Question 10
Joe, a systems administrator, is setting up a risk management plan for the IT department. Part of the plan is to take daily backups of all servers. The server backups will be saved locally to NAS.  
Which of the following can Joe do to ensure the backups will work if needed?

  • A: Frequently restore the servers from backup files and test them
  • B: Configure the backups to restore to virtual machines for quick recovery
  • C: Set up scripts that automatically rerun failed backup jobs
  • D: Set up alerts to let administrators know when backups fail
  • E: Store copies of the backups off-side in a secure datacenter



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