On an IP Office 500 V2 there are two SD card slots. The first contains the System SD card, which has a unique feature key number.
The unique feature key number is essential for which purpose?
to provide the upgrade tool
to validate licenses
to set the Voicemail type, either Embedded or Voicemail Pro
to allow the storage of the correct version bin files
Correct answer: B
A customer has two main receptionists using SoftConsole; however when they are on a break or at lunch, there are four back office workers that can open the SoftConsole on their PC to take calls to cover these periods.
A customer has given six employees the ability to hot-desk for when they come into the office. When they log off, their calls will go to their voicemail boxes. Employees want to retrieve their voicemail while out of the office.
How should you set up DDI/DID to achieve this?
DDI/DID to their Login code
DDI/DID number to their Extension
DDI/DID to the short code feature “Voicemail Collect”
DDI/DID to a Voicemail module “Recording”
Correct answer: C
Using the Upgrade Wizard, which Password is required when upgrading the IP Office 500 V2?
When you first power on the IP Office, there are two default incoming call routes; one is to route all voice calls to the Hunt Group main, which contains the first 10 extensions, and the other is for data calls.