Download Avaya Oceana Solution Integration Exam.7495X.ActualTests.2019-03-20.30q.vcex

Vendor: Avaya
Exam Code: 7495X
Exam Name: Avaya Oceana Solution Integration Exam
Date: Mar 20, 2019
File Size: 18 KB
Download Exam

How to open VCEX files?

Files with VCEX extension can be opened by ProfExam Simulator.

Download
ProfExam Simulator

Purchase
Coupon: EXAMFILESCOM

Discount: 20%

ProfExam Simulator ProfExam Simulator ProfExam Simulator ProfExam Simulator ProfExam Simulator

Demo Questions

Question 1
AVA is required for providing which two integrations for Avaya Oceana® 3.5 solution? (Choose two.)
  1. Avaya Chatbot
  2. Avaya Mobile Video
  3. Webchat
  4. SMS
  5. Social Media
Correct answer: AC
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101054790
Reference: https://downloads.avaya.com/css/P8/documents/101054790
Question 2
Which snap-in is required for implementing POM in an Avaya Oceana ® solution?
  1. ORCRestService
  2. AgentControllerService
  3. AutomationController
  4. OBCService
Correct answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051672
Reference: https://downloads.avaya.com/css/P8/documents/101051672
Question 3
Using the customer history widget, Avaya Oceana® Agents can search customer history to find information about previous multimedia interactions with the customer. 
Which component holds multimedia customer history information?
  1. Omnichannel Datastore
  2. Avaya Aura® Session Manager
  3. External Data Mart
  4. Avaya Control Manager
Correct answer: A
Question 4
After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs to create a new contact inside Avaya Oceana®?
  1. The customer Controller Snap-in sends the “create new contact request” to OCP Snap-in.
  2. The customer Controller Snap-in sends the “create new contact request” to WA Snap-in.
  3. The customer Controller Snap-in sends the “create new contact request” to UCA Snap-in.
  4. The customer Controller Snap-in sends the “create new contact request” to UCM Snap-in.
Correct answer: B
Question 5
While an Avaya Oceana® Agent is on a live webchat session with a customer, which three supervisor features are available to the Oceana® supervisor? (Choose three.)
  1. Route to
  2. Barge-in
  3. Coach
  4. Transfer
  5. Observe
Correct answer: BDE
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101029734
Reference: https://downloads.avaya.com/css/P8/documents/101029734
Question 6
Which three items are required for the Chat-Bot integration with Avaya Oceana®? (Choose three.)
  1. Avaya Co-Browse
  2. Secondary Omnichannel Datastore
  3. Rackspace instance
  4. Avaya Chat Servers APS
  5. An additional license from Avaya
Correct answer: BDE
Question 7
During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)
  1. Conference a supervisor
  2. Email
  3. Transfer to a supervisor
  4. Transfer a file
  5. Initiate a co-browse session
Correct answer: BD
Question 8
Which two snap-ins are responsible for collecting Oceana® data and providing it to the ReliableEventing Framework? (Choose two.)
  1. OmniCenter ProvisioningCollector
  2. UCMDataCollector
  3. AgentControllerService
  4. UCMService
  5. Authorization Service
Correct answer: CD
Question 9
For an Avaya Oceana® solution, which Cluster Profile is used for an Oceana® cluster deployment?
  1. Engagement Assistant Speech
  2. Customer Engagement
  3. Core Platform
  4. Context Store
Correct answer: B
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051566
Reference: https://downloads.avaya.com/css/P8/documents/101051566
Question 10
Which two SVAR-ins are added automatically while assigning SVARs on Avaya Breeze™ Clusters in an Avaya Oceana® solution? (Choose two.)
  1. UCMService
  2. EventingConnector
  3. OceanaMonitorService
  4. AuthorizationService
  5. CallEventControl
Correct answer: BE
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101051566
Reference: https://downloads.avaya.com/css/P8/documents/101051566
CONNECT US
HOW TO OPEN VCE FILES

Use VCE Exam Simulator to open VCE files
Avanaset

HOW TO OPEN VCEX AND EXAM FILES

Use ProfExam Simulator to open VCEX and EXAM files
ProfExam Screen

ProfExam
ProfExam at a 20% markdown

You have the opportunity to purchase ProfExam at a 20% reduced price

Get Now!