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Exam Avaya Aura Experience Portal with POM Implementation and Maintenance
Number 3309
File Name Avaya Aura Experience Portal with POM Implementation and Maintenance.Testking.3309.2018-10-08.1e.72q.vcex
Size 62 Kb
Posted October 08, 2018
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Demo Questions

Question 1
Your client reported their Avaya Proactive Outreach Manager (POM) campaign is playing this message to their customers:
The system is experiencing technical difficulties. 
Which two steps would you take to identify the likely cause of this message?  (Choose two) 


  • A: Verify that th.ir H.323 or SIP ports are in service and that there are POM licenses available
  • B: If the application uses Text to Speech (TTS), verify the Speech Server is working and is licensed correctly.
  • C: Ensure that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM).
  • D: If the application uses recorded .wav files, ensure the Media Processing Platform (MPP) can e files.
  • E: Ensure that the Short Message Service (SMS) server is not down.



Question 2
You are preparing to build a large 1200 port Avaya Aura Experience Portal (AAEP) system and the client has asked you to protect the information contained in the calls to and from all of the extended servers. 
Which three choices will meet this requirement? (Choose three)

  • A: Encrypt H.323 call control between the media Processing Platform (MPP) and the Avaya Communication Manager server
  • B: Encrypt audio data to and from the speech servers by using MRCP V2 protocol (Media Resource Control Protocol) with TLS (Transport Layer Security) enabled
  • C: Partition the client data network to limit the exposure of certain non-encrypted VoIP components of AAEP system to the corporate network
  • D: Disable the HTTPS protocol on your application servers and use HTTP only
  • E: Encrypt Real-Time Transport Protocol (RTP) audio data between the MPPs and the Avaya communication Manager feature server 



Question 3
When installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) in a multiple Experience Portal Manager (EPM) configuration, on which server must the POM EPM plug-in be installed?

  • A: the primary EPM server
  • B: an auxiliary EPM server
  • C: the remote application server
  • D: a Media Processing Platform (MPP) server



Question 4
Which statement about user permissions is true?

  • A: When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.
  • B: When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.
  • C: When logged in as admin user, only global information can be seen and edited.
  • D: When logged in as org user, only the information for the organization to which we belong can be seen and edited.



Question 5
You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP. 
How will you determine what mode of license is being used?

  • A: At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
  • B: At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
  • C: At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
  • D: At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is–1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server



Question 6
Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)

  • A: Sybase 12.5 or higher
  • B: Oracle 0.0 or higher Id
  • C: Informix 9.21.UC4
  • D: MS SQL Server 2000
  • E: Postgres 8.2.3 or higher



Question 7
A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager. 
Which two properties in the icrcore.properties file need to be corrected? (Choose two)

  • A: ICRAdminUKI
  • B: VPRemoteLogWebService
  • C: ICRSipUserName
  • D: ICRSipTCPPort
  • E: VPProductID



Question 8
Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response. 
What two items should he checked to resolve this situation? (Choose two)

  • A: the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
  • B: the content of the Avaya network log server.log/log
  • C: the Call Data Summary Report
  • D: the error logs in the speech recognition server



Question 9
You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

  • A: Application server 
  • B: Primary Experience Portal Manager (EPM)
  • C: Auxiliary EPM
  • D: Media Processing Platform (MPP)
  • E: Telephony server



Question 10
When performing a backup of the Avaya Aura Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two)

  • A: Microsoft Windows
  • B: Linux
  • C: Oracle Solaris
  • D: Unix
  • E: IBM AIX









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