Download Mac Service Certification.9L0-012.TestKing.2018-12-20.59q.vcex
| Vendor: | Apple |
| Exam Code: | 9L0-012 |
| Exam Name: | Mac Service Certification |
| Date: | Dec 20, 2018 |
| File Size: | 290 KB |
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Question 1
Remaining residue from Very High Bond (VHB) adhesive should only be removed with which of the following:
- VHB solvent
- Nail polish remover
- Isopropyl alcohol wipes
- VHB neutralizer
- Liquid acid neutralizer
Correct answer: BC
Question 2
The top case assembly of the MacBook Pro (Retina, 13-inch, Late 2013) includes which of the following parts?
- Battery, keyboard, microphone, trackpad, and BMU
- Battery, keyboard, microphone, and trackpad
- Battery, keyboard, trackpad, and BMU
- Battery, keyboard, and microphone
Correct answer: B
Explanation:
Reference: https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Upper+Case+Replacement/27438 Reference: https://www.ifixit.com/Guide/MacBook+Pro+13-Inch+Retina+Display+Late+2013+Upper+Case+Replacement/27438
Question 3
Which of the following is a valid ESD safety precaution?
- Always handle logic board by grasping the heat sinks.
- Do not wear polyester clothing while working on ESD sensitive components
- You should place ESD-sensitive circuits on top of metal work surfaces.
- Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.
Correct answer: B
Explanation:
Reference: http://www.peachpit.com/articles/article.aspx?p=760956 (see ESD safety guidelines) Reference: http://www.peachpit.com/articles/article.aspx?p=760956 (see ESD safety guidelines)
Question 4
Which of the following desktop Macs supports going into Safe Sleep after four hours of inactivity if the computer is using OS X v10.8.2 or newer?
- iMac (Late 2011)
- Mac Pro (Mid 2012)
- Mac mini (Mid 2011)
- Mac mini (Late 2012)
Correct answer: D
Explanation:
Reference: https://support.apple.com/en-us/HT201635 Reference: https://support.apple.com/en-us/HT201635
Question 5
After replacing a Mac Pro (Late 2013) graphics board or CPU riser card, which of the following utilities should be run?
- Cooling System Diagnostic (CSD)
- Cooling Diagnostic (CD)
- Mac System Diagnostic (MSD)
- System Diagnostic for Mac Pro (SDMP)
Correct answer: A
Question 6
What step is required before upgrading the RAM in a Mac Pro (Mid 2012)?
- Remove the PCI-e fan.
- Remove the processor tray.
- Remove the hard drive carriers.
- Remove the Optical Drive and Carrier.
Correct answer: B
Explanation:
Reference: https://support.apple.com/en-us/HT4433 (step 3: Install the memory) Reference: https://support.apple.com/en-us/HT4433 (step 3: Install the memory)
Question 7
Which section of Apple Service Guide contains a detailed view of all service parts and their part numbers?
- Part View
- Exploded View
- Service Parts Matrix
- Parts General Information
Correct answer: D
Explanation:
Reference: http://tim.id.au/laptops/apple/macbook/mbp15_mid09.pdf Reference: http://tim.id.au/laptops/apple/macbook/mbp15_mid09.pdf
Question 8
Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?
- Network Utility
- Network Diagnostics
- Wireless Diagnostics
- Network Setup Assistant
Correct answer: C
Explanation:
Reference: https://support.apple.com/en-ap/HT202663 Reference: https://support.apple.com/en-ap/HT202663
Question 9
Which of the following measurements is an example of an appropriate use of a Multimeter when troubleshooting a Mac?
- Measure logic board battery voltage.
- Measure amount of ESD voltage in the area.
- Measure digital signals on the main processor.
- Measure amount of AC volts going to the hard drive or SSD.
Correct answer: D
Explanation:
Reference: http://www.wikihow.com/Use-a-Multimeter Reference: http://www.wikihow.com/Use-a-Multimeter
Question 10
What is the maximum amount of memory that is supported in a dual-processor Mac Pro (Mid 2012)?
- 64 GB
- 32GB
- 16 GB
- 8 GB
Correct answer: D
Explanation:
Reference: https://support.apple.com/kb/SP652?locale=en_US Reference: https://support.apple.com/kb/SP652?locale=en_US
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