Download Certified Hotel Administrator.AHLEI-CHA.CertDumps.2017-12-04.35q.vcex

Vendor: AHLEI
Exam Code: AHLEI-CHA
Exam Name: Certified Hotel Administrator
Date: Dec 04, 2017
File Size: 16 KB

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Question 1
The term informal dress is the same as:
  1. Your Option
  2. Casuals Only
  3. Business Attire
  4. Black Tie Optional
Correct answer: A
Question 2
A public area in a hotel that serves as an entrance or waiting area is called a:
  1. reception area
  2. entrance hall
  3. lobby
  4. hall
Correct answer: B
Question 3
Luggage that is tagged for special handling is:
  1. Marked VIP
  2. VIP Tag
  3. Tracked VIP
  4. Hot Tag VIP
Correct answer: A
Question 4
A retractable bed that is built into the wall is called:
  1. James bed
  2. Johnson bed
  3. Steven bed
  4. Murphy Bed
Correct answer: D
Question 5
A hotel that is located in the downtown area of a large city and is usually close to shopping places and other points of interest is known as:
  1. Metropolitan hotel
  2. Cosmopolitan hotel
  3. Urbane hotel
Correct answer: C
Question 6
When foods are prepared by the table side, and an assembled plate is served by the attendant it is called:
  1. room service
  2. cafeteria service
  3. can service
Correct answer: A
Question 7
A list of all guides provided by the meeting manager that contains details on room requirements, special guests, payment method, etc is called a list.
  1. manager’s
  2. housing
  3. report
  4. overview
Correct answer: B
Question 8
Even though classifications may vary from country to country, some terms of classification are common. Which of the following terms are used for classifying a hotel?
  1. deluxe or luxury
  2. first class
  3. economy or budget
  4. superior
  5. standard
Correct answer: C
Question 9
The number of rooms reserved for one group is called a:
  1. hold
  2. tie
  3. group
  4. block
Correct answer: B
Question 10
A hotel employee who is responsible for supervising the work of staffs whose primary responsibility is to carry luggage, run errands, etc, is called:
  1. Bell Caption
  2. Major
  3. Concierge
  4. Recepionist
Correct answer: C
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